Information-Communication Technologies (ICTs) are no longer just for internal use. Rather, in the era of open and distributed innovation, they must be leveraged by businesses and organizations to reach, record and review ideas from internal and external sources ranging from vendors, suppliers and customers to employees. ICTs enable the entire innovation process, from idea generation and development to experimenting and testing, and, finally, to commercialization of ideas.
Awazu, Y., Baloh, P., Desouza, K.C., Wecht, C.H., Kim, J.Y., and Jha, S. “Information-Communication Technologies Open Up Innovation,” Research-Technology Management, 52(1), 2009, 51-58.
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Research-Technology Management is the award-winning, bi-monthly journal of the Industrial Research Institute, published since 1958. It contains peer-reviewed articles covering the entire spectrum of technological innovation, from research and development through product development to marketing. RTM is a leading source of knowledge and best practices on innovation management for leaders of research, development, and engineering worldwide. [LINK]